FAQs
What services does Forge Property International provide?
We offer a full suite of property management services for both residential and commercial properties:
- Tenant sourcing & screening (furnished, unfurnished, short-let, long-let)
- Rent collection with automated payment updates
- Maintenance and repairs management
- Legal compliance and documentation support
- Investment advice to help grow your property portfolio
Who do you work with?
Our clients include:
- Diaspora landlords looking to manage property remotely with full transparency
- Local property owners seeking reliable, hands-on management
- NGOs and corporate landlords requiring multi-unit or specialized property oversight
How much do your services cost?
We provide month-to-month or annual contracts with clear termination policies. Annual contracts often include cost saving compared ton monthly.
What contract options do you offer?
Pricing:
We have a tier-based pricing structures in which each tier has its own set of services and these, in turn require different pricing.
Reach out for a free consultation and pricing on:
- Long-term rentals or Short-let (Airbnb style): rates by request due to higher turnover and custom needs
How do you communicate with overseas clients?
We use simple, affordable, and secure tools:
- Google Drive reports (with restricted access)
- WhatsApp updates (photos, videos, text updates)
- Monthly emailed summaries with financial and tenant status
(Example tools: Google Drive, WhatsApp, Google Meet)
How do you keep my data secure?
We ensure all shared documents are in secure, permission-based cloud folders. Sensitive tenant or financial data is never stored in public channels, and backups are kept in encrypted storage.
What is the process to start working with you?
- Initial Call – We discuss your property, needs, and goals
- Property Assessment – We inspect or review your property on-site
- Contract Signing – We agree on a package, pricing, and terms
- Onboarding – Tenant, maintenance, and financial systems are set up
-Monthly Management – You receive updates, rent transfers, and reports
How quickly do you handle maintenance issues?
Our SLA guarantees:
- Urgent issues (plumbing/water issues, roofing): We try to be on-site same day, depending on workload, to avoid damage. Resolved within 24–48 hours
- Non-urgent repairs: 5–7 business days
What happens in an emergency?
We maintain emergency contact protocols for tenants and landlords.
In emergencies, we act immediately to protect your property and tenants, informing you in real time.
How do you vet tenants?
We use a multi-step screening process:
- Background & employment checks (police checks if needed)
- Reference verification
- Creditworthiness assessment (where applicable)
- Lease signing with clear terms and conditions
How do I get started?
Book a Call | Request a Brochure | Visit our Website | WhatsApp
Website: www.forgepropertyint.com
WhatsApp: +46762743745 / +263777151702
Email: Info@forgepropertyint.com