Privacy policy.
Forge Property International – Privacy Policy
Forge Property International (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us, whether online or offline.
Scope
This Privacy Policy applies to all services provided by Forge Property International, including:
- Property management services for residential, commercial, furnished, unfurnished, short-let, and long-let properties.
- Communication with clients, tenants, contractors, and prospective customers.
- Marketing, investment advisory, and property portfolio growth services.
Information We Collect
We may collect the following types of information:
From Property Owners/Clients:
- Name, address, email, phone number.
- Proof of property ownership and related legal documents.
- Banking details for rental income transfers.
- Identification documents for compliance (e.g., passport, national ID).
From Tenants:
- Name, contact details, identification documents.
- Employment and rental history.
- Lease agreements, payment history.
From Contractors & Partners:
- Business contact information.
- Service agreements and payment details.
From Website Visitors:
- IP address, browser type, and usage data (via cookies).
- Any information voluntarily submitted through forms.
International Transfers
If you are located outside the country where your property is managed, your data may be transferred across borders. We ensure such transfers are conducted in compliance with applicable data protection laws (including GDPR for EU/UK clients and the Zimbabwe Cybersecurity and Data Protection Act).
Data Retention
We retain your personal data only as long as necessary:
- For the duration of our service contract and up to 7 years afterward for legal and accounting purposes.
- For tenancy records, in line with local property laws.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal retention requirements).
- Object to or restrict processing.
- Withdraw consent for marketing at any time.
How We Use Your Information
We process your personal data for the following purposes:
- To deliver property management and related services.
- To facilitate communication between landlords, tenants, and contractors.
- To collect rent and manage financial transactions.
- To comply with legal and regulatory obligations.
- To market our services (where you have provided consent).
- To maintain internal records and improve service quality.
Legal Basis for Processing
We process your data under:
- Contractual necessity – to perform our services.
- Legal obligation – to comply with laws such as tenancy regulations, anti-money laundering rules, and tax laws.
- Legitimate interest – to protect property investments, prevent fraud, and improve services.
- Consent – for marketing or optional communications.
Data Storage & Security
We store physical records in secured, access-controlled environments.
Digital records are stored in encrypted cloud storage with access restrictions.
We regularly back up data and maintain cybersecurity protocols to prevent unauthorized access.
Data Sharing
We may share your data with:
- Legal authorities when required by law.
- Contractors, maintenance providers, and service partners engaged to work on your property.
- Payment processors and financial institutions for transactions.
- Our professional advisers (lawyers, accountants) under confidentiality obligations.
We do not sell your personal data to third parties.
Cookies & Website Tracking
Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the date of the latest revision.
Contact Us
If you have any questions or requests regarding your personal data, please contact:
Forge Property International
Email: contact@forgepropertyint.com
Phone: +4676 274 37 45
Website: www.forgepropertyint.com